***THANK YOU FOR YOUR SUPPORT IN HELPING OUR PLANET!***
**Because……There is no Planet B**
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
100% according to the description, fast delivery
my second order. i just love it. perfect product. thank you!
Packed well, took over month to get to Odesa, Ukraine. Description is accurate. Thank you)
Good, resilient and in plain sight they look green.
Good packages, I take not the first time.
Bags for shit-wonderful!
Lovely bags. Durable and easy to open
Excellent bags, we take the second time
AMAZING!!! and the fastest shipping ever!!!!
Description fully meets the above, I arrive very fast to Chile, in 2 weeks I was already at my house. Very good quality, I will definitely buy again.
My favorite bags. I hope they are really compotable, as it is written on them)
Is my second purchase this item. Deliveries are quick and the product and good!
Exactly a month delivery to Ukraine. Corresponds to the description. Thank you, I will order more
28/11. I ordered, received 11/12, quickly, very satisfied, super if also decompose, satisfied :)
Excellent and super fast shipping!
Very fast shipping. Brought to the door. The bags are comfortable, inserted into the container on the leash.
Fast shipping. They look like sturdy bags. Happy with the product
Second time ordering and didn’t get the product from Spain. Something with the post office could be wrong. Next time i will order from China...
Very fast shipping! Good product.
Super fast shipping. Great product!
They are perfect, resistant to collect poop and with all quality stamps
These are the best poop bags I found so far. they're slightly more expensive than other options, but even though they are thin, they are much stronger than expected, are very easy to open and block the smell quite well.
Extremely fast delivery from Barcelona ;)
Excellent bags, very convenient to use. Delivery is very fast! Days 4, if I'm not mistaken)
Big bags. Strong. Super fast delivery
Eco-friendly Packaging with the environment
They look pretty good. They look and look tough.
Excellent biodegradable bags for dog waste. No complaints. Everyone is happy.
This store always provide good service and fast shipping.
Very happy with my purchase. That's the second time I've ordered them and I'll keep buying them. It only takes about 2-3 days to get home and the quality is great, and the only ones that assure you that they are compostable. Recommended 100%
Very good product! Super fast delivery. Will order again for sure.
I loved. Thank you very much to help me to take care of the planet.
Very fast shipping. Very nice bags! Strong. They're good. Big. Class! It's a pity to poop in the bottom to pack, to the touch like expensive cosmetic latex gloves. Super! I will order!
Cool bags, very quickly came for a week in Siberia! Thank you!
Bags Super! And packed in a cardboard box, also environmentally friendly) came just super fast-just a week from Altai territory, I did not even expect! The size is excellent, for dogs of medium breeds is ideal) I will order more)
I order the third time, comfortable eco-friendly packages. Thank You
Investment look very
These bags are great, compostable, great and practical. If you're concerned about the environment, it's worth spending a little more. To highlight the shipment quickly, in two days they were already home.
They brought sdek home in a week. The packages are pleasant to the touch and do not tear when used. Not flavored. Placed in a cardboard box and each roll on the cardboard axis, promise to decompose in 9 months. Fit for standard dispenser
The package is damaged, the goods are not damaged. Delivered quickly less than a week.
too long shipping but real biobag
Perfect as usual. Highly recommended items for any dog owner.
I love them! It took 2 days to arrive from spain. Very good option to avoid the plastic we spend a week with the dog bags. Part of it doesn't come the plastic center ring, it's cardboard, which seems like a hit to me.
There was a problem with shipping but the store fixed it quickly. I would definitely buy again!
Great as always. Ordered for the 4th time
super fast delivery (less than a week) high quality.
They arrived very quickly, in 3 days! The box came a little chafada, but everything in perfect condition. Good quality and very soft touch. Perfect, highly recommended. I'll ask more times
Very good product and very fast, in only 2 days in spain.
Excellent quality! Second time i ask
The bags are good, very soft and biodegradable which is important today. They're not plastic. And they arrived in 4 days. All prefect
Exactly as in the picture. Very fast delivery
Package look good.
Beautiful and come intact
Bags to the touch are soft, quite different, different from their cheap brethren. When burning, the remains are softer and elastic than the usual package and the smell is different. I packed the package in floral peas, i will add compost, should decompose in six months
Excellent packages, i order them constantly, delivery is very fast.
Packing somewhat lost integrity, package in order.
It came 5 days to st. petersburg. Quality as quality bags for poop dogs)))
Quality looking but the as thick as I thought it will be.
I arrive very fast and it looks very good!